WTRT and WT Services go app!
By Lori Vergin
The term “App” is shorthand for application software. Application software is a software program you can download to your cell phone, computer or Internet enabled device to perform functions, tasks or activities for the benefit of the user. The apps usually come in two formats, iOS for devices using Apple operating systems and Android, for devices using Android operating systems.
“There are apps available for almost anything you can imagine. But, we’d like to call your attention to two apps that can be extremely useful for subscribers of West Texas Rural Telephone and WT Services,” says Amy Linzey, chief executive officer and general manager. “Both apps are free to download at Google Play for Android Users or the App Store for Iphone users.”
Smarthub
“The Smarthub app available from WTRT and WT Services ensures that patrons have the convenience of WTRT or WT Services customer service at their fingertips, 24 hours a day, 7 days a week. It’s a secure way to manage your WTRT or WT Services account. You can check your account usage, pay your bill, initiate a service call or conduct two-way communication with customer service,” explains Ms. Linzey.
To use this app, customers first log into the Smarthub link on the WTRT/WTS website and create a Smarthub account within the customer information system. This account is the “link” between customer account information and use of the app on their mobile device.
Next, customers download the app on their device. To get started, use your cell phone or Internet enabled device, such as a tablet or Ipad to access the Internet. Touch the applicable App resource icon on your device (Google Play for Android, App Store for iOS). When Google Play or iOS opens, use the search function to locate the Smarthub app.
Tap the free button for Smarthub, and then tap the install button. Depending on your device, you may need to enter your Google Account or Apple ID to confirm the download of the app. Once the app has downloaded, you will tap either GPS location or Name to identify your service provider. Once you’ve located WT Services/West Texas Rural Telephone, tap the confirm button.
It will be at this time you enter your Smarthub account user information to connect your app with your account information. If you’d like assistance in creating your Smarthub account, or downloading the app, please call or visit one of our office locations. We’re happy to help.
Stingray
“If you subscribe to WTRT or WT Services television service, you can take advantage of the Stingray music app, too. It’s all the carefully comprised, commercial-free music channels from your TV service available to you on the go, from your mobile devices. And, the app is compatible with Sonos wireless wifi, Android Auto, Apple Carplay and Chromecast. You can take your favorite music with you on the road,” Ms. Linzey explained.
Android devices even allow you to set your favorite music channel as your alarm clock. So, whatever mood you’re in, whatever genre strikes your fancy, or whatever event you want to create a musical backdrop for – it’s all there at your fingertips. Stream music your way, as part of your WTRT or WT Services TV subscription.
Just like Smarthub, you’ll find this app free at the App Store or on Google Play. Download it by going to App Store or Google Play Store on your phone, depending on whether your device is an Apple device or Android Device. Use the search function or scroll down until you find the Stingray Music icon. Click on Install. After installation is done, click on “open.”
Scroll down to “sign in.” Create an account: enter an email address and choose a password. Place the phone in front of your TV and enjoy.
“You will have free and unlimited access to the Stingray music app if you subscribe to West Texas Rural Telephone or WT Services television service,” explains Ms. Linzey. “If you have any questions or would like assistance, we’re here to help.”
